![]() ![]() ![]() It is physically draining to focus on active listening. ![]() The sheer volume of messages that we receive every day often overwhelms us. Personal preoccupation and rapid thoughts distract us from focusing on active listening skills. As the chapter points out, there are many reasons that we do not listen all the time. When you read the definitions for these seven types of ineffective listening, you realize quickly that, like all of us, you have been guilty of these deficits. Ineffective listening is divided into pseudolistening, stage-hogging, selective listening, insulated listening, defensive listening, ambushing, and insensitive listening. But when you consider that in our hectic lives we suffer from message overloads, preoccupation, rapid thought, effort, external noise, faulty assumptions, lack of apparent advantages, lack of training, hearing, problems, and media influences, it becomes quickly apparent that effective listening must be an applied and learned skill. After all, we listen to others all the time. We often believe that listening is a natural ability. There are five elements of listening: hearing, attending, understanding, responding, and remembering. Listening is a demanding and complex activity, which is just as important as speaking in the communication process. Why do we not listen better than we do? The reason is that we listen ineffectively and carelessly. 1.7 Quiz: How Well Do You Listen to Your Children? Email, call 01604 709509 or visit our website. If you would like assistance with your wellness initiatives, please speak to the team at IHRS who can assist you in building a wellness programme tailored to your firm’s specific needs. It not only facilitates friendly, empathetic dialogue, but it also has the ability to boost positivity. ![]() A few examples of the benefits are:Īctive listening is more than just paying attention – it is a technique used in counselling, training and solving disputes and conflicts.Īctive listening is a communication skill that enables leaders, executives, and managers to communicate more effectively and resolve issues. This is known as selective listening and distracts us from fully hearing someone at the time, or we might even end up unknowingly interrupting them.Īctive listening is a skill that takes practice but, once mastered, it can be applied to all aspects of your life. Often, when people talk to us, we end up getting caught up in our own thoughts about what we're going to say next to respond to something they've said, or we begin forming opinions about what they're saying. In the busy environment of a workplace or working from home and communicating through video meetings, it's easy to become distracted while someone is talking, either by what's happening around us or by our thoughts.Īt work, active listening can help you respond to people in ways that make them feel understood. In the workplace, we often refer to ‘conscious listening’ as active listening. Summarise – summing up the communication.Appreciate – making noises such as ‘OK’ or ‘hmm’ to show you are listening.Receive – paying attention to the other person.Be conscious of the filters (culture, language, values, beliefs, attitudes, expectations and intentions) through which you listen and make adjustments. For example, listen to the rhythm of the tumble dryer or coffee grinder.Ĭhange your listening position to what's appropriate to what you're listening to. For example, how many different sounds can you hear in a coffee shop? If you prefer a more relaxing experience, sit in a place of nature and try to identify all the different sounds you can hear.įind joy in mundane sounds they can be fascinating. Listen to the individual sounds that contribute to the mix of sounds in a noisy place. Put aside three minutes each day to sit in silence. Julian Treasure, the author of ‘How to be Heard’, suggests five ways to improve your listening: If you are not consciously listening, the information gets lost and becomes background noise. Having the right intention to listen is known as conscious listening. Intention plays a significant role in listening and absorbing information. We also use filters when listening, and these include: Have you ever been in a meeting, and your mind has drifted… suddenly you hear your name, and you immediately focus your attention back on the meeting? One of which is called pattern recognition, and one of the most common patterns we recognise is our own name. Our brains use some impressive techniques to do this. Listening is a mental process – a process of extraction. We spend roughly 60% of our communication time listening, but we only retain around 25% of what we have heard. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |